Cliqk Privacy policy
Effective Date: January 28, 2026
Cliqk Inc. ("Cliqk," "we," "our," or "us") is committed to protecting your privacy and building trustworthy AI systems. This Privacy Policy explains how we collect, use, disclose, and protect information when you access or use the Cliqk platform, including our website, applications, dashboards, workspaces, AI agents (including Mya), messaging services, analytics, and integrations (collectively, the "Platform").
This Privacy Policy is designed to meet enterprise, regulatory, and international privacy standards, including GDPR and CCPA/CPRA.
1. Privacy at a Glance (In-Product Summary)
Cliqk collects information to operate a marketing operating system for creators, brands, and teams. This includes account information, workspace activity, connected social media analytics via OAuth, campaign performance data, and usage data.
We use this information to provide analytics, recommendations, creator-brand matching, budget allocation, and to improve our AI systems (including Mya). Cliqk does not sell personal information or private messages. You control connected accounts, messaging preferences, and AI training settings within your workspace.
2. Information We Collect
2.1 Information You Provide
Name, email address, phone number
Account credentials and workspace details
Team member roles and permissions
Campaign data, content, and configurations
Communications with Cliqk support
2.2 Information from Connected Accounts (OAuth)
When you connect third-party platforms (e.g., Instagram, TikTok, X, LinkedIn), we may collect:
Profile and account identifiers
Content metadata and performance analytics
Engagement, audience, and campaign metrics
We access only data permitted by the platform and your authorization. We do not access private messages or post content without explicit user action.
2.3 Automatically Collected Information
Device, browser, IP address, and log data
Usage activity, feature interactions, and timestamps
Cookies and similar technologies
3. How We Use Information
We use information to:
Operate, secure, and maintain the Platform
Provide analytics, insights, and recommendations
Match creators and brands and score campaigns
Allocate budgets and optimize performance
Train, evaluate, and improve AI systems
Communicate via email, in-app notifications, SMS, and iMessage
Process subscriptions and payments
Comply with legal obligations and enforce agreements
4. AI Systems, Training, and Opt-Out Controls
Cliqk uses artificial intelligence and machine learning to provide recommendations, alerts, scoring, and automation support.
4.1 AI Training Scope
By default, Cliqk may train AI models using aggregated, de-identified, and non-customer-identifiable data, including campaign performance trends and usage patterns. AI training is designed so that:
No model outputs disclose or recreate another customer’s confidential data
No customer-specific data is made identifiable to other users
Outputs are generalized insights, not competitor intelligence
4.2 AI Opt-Out
Workspace Owners or Admins may opt out of using their workspace data for generalized AI model training via workspace settings. When opted out:
Data remains usable for that workspace’s own analytics and AI features
Data is excluded from cross-customer or generalized model training
Opting out may reduce recommendation quality but does not disable core Platform functionality.
Cliqk does not use private messages or direct communications for AI training.
5. Messaging, SMS, and iMessage Communications
Cliqk may communicate with you via email, in-app notifications, SMS, and iMessage (including via providers such as Sendblue).
By providing a phone number, you consent to receive automated transactional and service-related messages related to Platform activity. Marketing messages, where applicable, require separate consent.
You may opt out of SMS or iMessage communications at any time by following the instructions provided (e.g., replying STOP). Message frequency varies. Standard message and data rates may apply.
6. Sharing and Disclosure of Information
We may share information with:
Service providers acting as processors (hosting, analytics, payments, messaging)
Third-party platforms you connect via OAuth
Professional advisors (legal, accounting, compliance)
Authorities where required by law
Cliqk does not sell personal information and does not share personal information for cross-context behavioral advertising.
7. Data Retention
We retain information based on data type and purpose:
Account and workspace data: retained while the account is active
Billing and transaction records: retained as required by law
Analytics and logs: retained for platform security and performance
AI training data: retained in aggregated or de-identified form
Upon account deletion, personal data is deleted or anonymized unless retention is legally required.
8. Security
Cliqk maintains administrative, technical, and organizational safeguards aligned with industry standards, including encryption in transit and at rest, role-based access controls, and monitoring for unauthorized access. No system is entirely secure, and absolute security cannot be guaranteed.
9. Your Privacy Rights (GDPR & CCPA/CPRA)
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, request portability, or withdraw consent.
California residents have the right to know, delete, and opt out of the sale or sharing of personal information. Cliqk does not sell or share personal information for advertising purposes.
Requests may be submitted to team@mycliqk.com.
10. International Data Transfers
Cliqk is based in the United States. Where required, international data transfers rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms.
11. Children and Minor Users
Cliqk is not directed to children under the age of 13. Users between the ages of 13 and 17 may use the Platform only with the consent and supervision of a parent or legal guardian, and only where permitted by law.
Cliqk does not knowingly process personal data of children under 13. If such data is discovered, it will be deleted.
12. Enterprise Data Processing
For enterprise customers, Cliqk acts as a data processor with respect to customer-controlled personal data and as a data controller for Platform-level analytics, scoring, and recommendations.
Cliqk processes personal data only on documented instructions, implements appropriate security measures, assists with data subject requests, and notifies customers of personal data breaches as required by law. A separate Data Processing Addendum (DPA) may be executed where required.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Platform after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
Cliqk Inc.
169 Madison Ave STE 15099
New York, NY 10016
Email: team@mycliqk.com